Return Policy

Return:

1.All of our items come with a 30-days return policy. We ensure all our items are new and in excellent condition prior to shipping. In the event that you receive the item that is not to the standards above, please contact us via email messages. All returns must be in new original condition as received and should be shipped with delivery confirmation

 

2. Please note that all returns must be pre-approved by Powernewsneo. Unauthorized returns will not be accepted. If you need to return, please check twice to confirm the item not work and contact our customer service representative, let us know the detailed problem and send us some pictures for confirmation.

 

3.All NON-seller mistake returns for refund are subject to 20% re-stocking fee and buyer should pay for the round-trip shipping fee.

 

4.We ONLY accept the return for original package. Please make sure that item has NO man-made sabotage. Used items will not be accepted for return.

 

5.We reserve the right to refuse any returns for objective reasons.