FAQ

How Do I Check My Order Status?

Social Discount Depot allows you to see real-time updates of your order(s). You can track your individual items through the Track My Order  page. We will send you your tracking number (when possible) as soon as your order has been processed. In most cases order processing takes between 24-48 hours.

How Do you Determine Your "Sale" Price?

We get these prices from our wholesalers and we compare similar products available on the market. Our mission is to offer the best possible deal + free shipping.

Why Don't I See The Same Deal On Your Website That I Saw Advertised On Facebook?

Even after we stop our Facebook advertisements, these posts are still Shared and Liked by our fans. We can't stop this since it's the way Facebook works.

Who Pays For Shipping On Items For Return?

Shipping on all return for refund items is at the expense of the buyer.

Do You Offer Refunds?

Yes - please return your item within 30 days of receipt.

Do You Provide Tracking Numbers For Shipped Items?

When possible - yes. Not all freight companies use tracking for smaller packages. For example, USPS First Class isn't tracked.

Who Pays For Items Damaged During Transit?

We will replace lost/damaged items. Contact powernews51@gmail.com

How Long Does Shipping Take?

We endeavor to deliver your product(s) as soon as possible. Most shipments from our New York warehouse take up to 1 week. Some products take longer between 2-4 weeks as this is completely dependent on our supplier's location. If you want an update on your order please email powernews51@gmail.com . Include the Order Number and our staff will be happy to assist you.

Where In The US Are You located?

We have several locations but our main warehouse is CA

Do You Guarantee Your Products?

Yes, for 30 days after shipment is delivered. Delivery date is determined from the shipping date.